Delivery Policy
We offer both physical and digital products. Please read below to understand how delivery works for each.
1. Physical Product Delivery
Processing Time
- Orders are processed within 1–2 business days after payment is confirmed
Delivery Time
- Standard delivery: 3–7 business days across South Africa
Shipping Fee
- Shipping costs are calculated at checkout (or free if applicable)
Tracking
- Once your order has been shipped, you will receive a tracking number via email
Important Notes
- Delivery times may vary due to courier delays or high demand
- Please ensure your shipping address is correct — we are not responsible for failed deliveries due to incorrect details
2. Digital Product Delivery
Instant Access
- All digital products are delivered immediately after purchase
How You’ll Receive It
- You will receive a download link via email after checkout
- In some cases, access may also be provided on the order confirmation page
Important Notes
- Please ensure your email address is correct at checkout
- If you do not receive your digital product, check your spam/junk folder
If you still can’t find it, contact us and we’ll resend it.
3. Delays & Issues
While we aim to deliver within the stated timeframes:
- We are not responsible for delays caused by couriers, system errors, or external factors
- If your order is significantly delayed, please contact us and we will assist you
4. Contact Us
If you have any questions about your delivery: